Return Policy

Our garments are all on a made-to-order basis. Once your order is confirmed, we do not offer any exchange or returns. However, in case of alterations, we will be happy to assist you. Courier charges will be applicable for the same and will be borne by the customer.


  • All made to order garments are non-refundable.
  • Nandita Thirani will not provide the option of exchange for reasons like colour mismatch and exchange for size.
  • It is to be understood that since these products are handmade and hand embroidered slight variations in embroidery or colour are inherent in nature and part of the process. Returns on this account will not be accepted. 
  • To return your product, you should send your product to: Nandita Thirani, Stockroom, 4B Little Russel Street, Jubilee Park, 4th Floor, Kolkata 700071, West Bengal, India. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
  • Cancellation of orders are not permitted.